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Terms and Conditions

1. Introduction:

These terms and conditions govern the use of our online shop and apply to all customers who use our services. By using our online shop, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them.

2. Payment terms:

We accept payment through various methods, including credit cards, debit cards, PayNow, and other secure online payment options. Payment shall be made in full at the time of purchase. We reserve the right to cancel any order if payment is not received within the specified timeframe.

3. Shipping and delivery:

We offer free shipping within Singapore with installation service is purchased. Shipping fees for other locations may vary depending on the destination and shipping method chosen. We make every effort to deliver your order within the estimated delivery time frame; however, we cannot be held responsible for any delays caused by other unforeseen circumstances.

4. Returns and refunds:

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it to us for a full refund or exchange within 30 days of purchase. Items shall be returned in their original condition, with all tags and packaging intact.

5. Product information:

We make every effort to provide accurate and complete product information, including product descriptions, images, and pricing. However, we cannot guarantee the accuracy or completeness of this information. If you have any questions or concerns about a product, please contact us before making your purchase.

6. Intellectual property:

All content on our online shop, including images, text, logos, and trademarks, is the property of our company and is protected by copyright and other intellectual property laws. You may not use any of our content without our prior written consent.

7. Limitation of liability:

We make every effort to ensure that our online shop is error-free and secure. However, we cannot guarantee that our website will be free from viruses, malware, or other harmful components. We are not liable for any damages or losses that may result from the use of our online shop.

8. Governing law: These terms and conditions are governed by the laws of Singapore. Any disputes arising from the use of our online shop will be resolved through binding arbitration in accordance with the rules of the Singapore International Arbitration Centre.

9. Contact information:

If you have any questions or concerns about our online shop or these terms and conditions, please contact us at info@terrainfo.com.sg . We will respond to your inquiry as soon as possible.